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Forum Discussion
New - CAX80 Firmware Version 5.1.1.8 Released
New Features and Enhancements: 09/10/2024
Smart Parental Controls
WPS PIN and ReadySHARE Vault support removed
Bug Fixes:
Fixed security vulnerability issues.
Fixed various bugs.
...
Even with this new firmware, I am still having issues sending pictures over 5 GHz, and have to switch to the 2.4 GHz to send them. This is even after a factory reset of the device.
Are there some settings I need to enable or change for the fix?
Who is the ISP that your connected with?
What channels are you using on the modem?
Is Smart Connect enabled or disabled?
Is AX mode enabled under basic wireless settings?
Is MIMO enabled?
Is IPv6 enabled or disabled?
Clintonweb wrote:
Even with this new firmware, I am still having issues sending pictures over 5 GHz, and have to switch to the 2.4 GHz to send them. This is even after a factory reset of the device.
Are there some settings I need to enable or change for the fix?
Who is the ISP that your connected with?
Xfinity/Comcast
What channels are you using on the modem?
5GHz is on channel 36.
Is Smart Connect enabled or disabled?
Smart Connect is disabled.
Is AX mode enabled under basic wireless settings?
Yes, AX is enabled.
Is MIMO enabled?
MIMO is enabled.
Is IPv6 enabled or disabled?
IPv6 is enabled.
Clintonweb wrote:
Who is the ISP that your connected with?
Xfinity/Comcast
What channels are you using on the modem?
5GHz is on channel 36.
Is Smart Connect enabled or disabled?
Smart Connect is disabled. Does this still happen if SC is enabled?
Is AX mode enabled under basic wireless settings?
Yes, AX is enabled. Can you disable AX mode for the 5Ghz radio and check again?
Is MIMO enabled?
MIMO is enabled.
Is IPv6 enabled or disabled?
IPv6 is enabled. Can you use a custom IPv6 DNS configuration instead of auto detected ISP IPv6 DNS...Cloudfare or Quad9 if you can input this please.
Any progress on this?
Clintonweb wrote:
Who is the ISP that your connected with?
Xfinity/Comcast
What channels are you using on the modem?
5GHz is on channel 36.
Is Smart Connect enabled or disabled?
Smart Connect is disabled.
Is AX mode enabled under basic wireless settings?
Yes, AX is enabled.
Is MIMO enabled?
MIMO is enabled.
Is IPv6 enabled or disabled?
IPv6 is enabled.
The only progress is sadly the lack thereof. Enabling the Smart Connect gave the same photo sending issues on 5Ghz. I only have the option of enabling/disabling AX (not for separate bandwidths as suggested), and that did not fix the issue... and the DNS change also did nothing.
At this point, I workaround the issue and force my phone to connect to the 2.4Ghz and can send them smoothly.