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Forum Discussion
Night Hawk C7000 Download Light blinking poor speeds
I have a C7000 Nighthawk modem router combo thats about 11 months old and I had my sister buy one that was about a month an half old at this point. about 2 weeks ago out of the blue my internet drop...
My ISP is old and doesnt have the 3.1 standard. They actually recently got bought out by Spectrum and I will be switching to them at some point in the next 6 months or so hopefully. They did more then inspect the line, they ran brand new lines all the way to my house. Unfortuanetly I am no longer connected to that modem since there modem is working fine and i need stable internet for work. I could swap my ethernet cord over to the nighthawk when i get off work in a few hours and try and grab a pic of the logs i should have saved the one from the other day. But it is odd for mine to do it as well as my sisters with hers only being a few weeks old.
IhateNetworking wrote:
But it is odd for mine to do it as well as my sisters with hers only being a few weeks old.
Agreed, which makes me think more of a line/junction/cmts issue than a router issue.
What arris did they replace it with?
You might be surprised with the docsis 3.1 device. the jump from docsis 3.0 to 3.1 was fairly cheap in comparision to going from 2.0 to 3.0 or even to the newer 4.0 service (when it comes)
They replaced it with an Arris surfboard DG2460a. I wish they would support 3.1 because before i bought the c7000 i had a different nighthawk modem cause i have a nighthawk gaming router and that modem had 3.1 but they could never get it to work so i eventually just ended up using the c7000 as the modem/router. When i get spectrum I should be able to use 3.1 but i have no idea when there going to build out to me since they just acquired my isp like 2-3 weeks ago.
that's a pretty base model modem they installed.
the C7000 is more capable and has more modem channels.
It could be that since the C7000 connects to more channels, that the ones its starting/ending on are the ones causing issues.
tough to know.
Yea this isp was all about cheap on all their hard ware charging outrages prices and terrible quality. I want my nighthawk to work I know its better and i paid alot for it. I am going to try and swap back over to it with my pc when i get off work and grab a shot at the logs for some one to look at since its still active I just cant right now since i need stable internet for work.