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Forum Discussion
rlsquires
Jun 04, 2017Aspirant
Nighthawk 7000 router/cable modem combo unit - TV will not connect
I have Samsung and Sony web enabled TVs. Neither one will connect to the router using WPS or mt network password. I've rebooted, restarted etc. My home network shows but the TVs won't connect. Hours ...
rlsquires
Jun 05, 2017Aspirant
The full unit name is C7000 – Nighthawk AC1900 WiFi Cable Modem Router. I have no ISP equipment from Spectrum/Time Warner given I have my own combined unit. I gave my network (for 2.4 and 5 GHz channles) unique names different from the old network. Tried with and without security on both channels. The TVs see the networks but wont connect with WPS nor the normal password connect approach. I've also rebooted both with the control admin page and turned off the power for a hard reboot.
All my other devices connect fine: PC, laptops, ipad, iphones, HP printer, and Wink Hub. Only the Wink HUB is connected by cable to the router.
I fairy technical and understand networking. This is puzzling and I'm at the point of returning the unit, although it's a hassle for sure.
FURRYe38
Jun 05, 2017Guru - Experienced User
I would try another unit, or use a modem only and get a external actual router only unit. It's preferred to use a modem only with your ISP and then connect a router only unit.
Seems like maybe a compatibility issue between the C7000 and your TVs if they won't connect even with security disabled.
Try something else.
Good Luck.