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therealsimpsons's avatar
therealsimpsons
Aspirant
May 12, 2023
Solved

Nighthawk AC1900 C7000 - 2 SSID are enabled but only one is discovered by the wireless printer

Demographics: Router is hardwired to PC When I open the router and click on "Wireless", it shows TWO SSID, one labeled 2.4GHz b/g/n, "enabled" is checked. The other labeled 5GHz a/n/ac, "enabled" i...
  • plemans's avatar
    plemans
    May 13, 2023

    Like microchip8 says, most printers aren't dual band so are only going to see the 2.4ghz band. Thats fine and normal. 

    did you check with the printer manufacturer? 

    You might also make sure the ssid/password doesn't have any special characters/spaces in it. I've seen some of the dumber smart devices have issues with special characters/spaces. 

therealsimpsons's avatar
therealsimpsons
Aspirant
May 22, 2023

Thanks all who responded. Solved. Appreciated.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 22, 2023

Please give details on how it was solved so others will know.