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wolverine04's avatar
wolverine04
Aspirant
Aug 24, 2017

Nighthawk AC1900 C7000 domain name from rr.com

I noticed that my cable modem / router is holding xxx.rr.com as a domain name. Although I have no domain name information placed on the router, but it is still showing up in my domain name suffix information from DHCP. The DHCP is coming from cable modem / router. I have called TWC/Charter support and they stated that the domain name is not present on their side. Howerver, it is still showing up somewhere on the router. Anyone have this same issue or know of a fix perhaps?

Thanks - Wolverine04

Domain Name
Troubleshooting

3 Replies

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired
    Aug 24, 2017

    where is showing up?

     

    normally domain names are added by ISP (in your case, it is RoadRunner ex-ISP acquisition of TimeWarner and now known as Spectrum). 

    • wolverine04's avatar
      wolverine04
      Aspirant
      Aug 24, 2017

      VKDelta -

      Thanks for the reply. I realize that the ISP would provide a domain name, but I do not see where it is populated on the AC1900. I do not have any domain name listed on the device in the WAN section. Where else could it be located?

       

      Thanks,

      Wolverine04

      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired
        Aug 25, 2017

        I dont think it is populated anywhere on the device. 

         

        I normally see it on traceroute. for example to a comcast device, it has following domain name "c-73-202-176-49.hsd1.ca.comcast.net"

         

        C:\Users\test>tracert 73.202.176.49

        Tracing route to c-73-202-176-49.hsd1.ca.comcast.net [73.202.176.49]
        over a maximum of 30 hops: