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Forum Discussion
Nighthawk AC1900 C7000 random loses of configuration page
I have a C7000 Nighthawk, and I have an issue with it frequently. When I go to log into it using either the Web Interface or the Genie software, I am unable to connect to the page. I have to unplu...
Hello dwestonjr
Are you accessing this on a mobile device or a PC connected via ethernet? And all Firmware is pushed out by the ISP so no manual way to upgrade it.
DarrenM
I have attempted to use my browser on my pc, and I get "This page cannot be displayed" in IE, "The connection has timed out" in Firefox, and "
This site can’t be reached" in Chrome. I also tried using the Genie App on my android phone and it says there is no connection. If I unplug the unit, wait about 10 seconds and then plug it back in and wait about 2 minutes for it to come back online, I am then able to access the page from all devices. After about a day or so, it will happen again and then I will need to reset. I contacted my internet provider (Time Warner/Spectrum Cable) to see if they will supply a firmware update and they told me that they do not provide updates for Equipment that is not provided by them. Since I bought this at a store and I own the unit, I would need to get a firmware update from Netgear and update the unit myself. Any help of getting this issue resolved would be appreciated.