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Forum Discussion
Nighthawk AC1900 Cable Modem Voice Router
NetGear Nighthawk AC1900 Cable Modem Voice Router Model: C7100V-100NAS NetGear genie Firmware: V2.01.33 USB Connections: HP P1006 Printer Free Agent Drive Have NetGear USB Control Cente...
Have you powered OFF both modem and the attached devices for 1 minute then back ON?
Try a factory reset on the modem and setup from scratch?
Do you know if the modem FW was updated recently?
Contact the Mfrs for these two device for additional help and support information regarding there products.
I have powered off all devices for more than 5 minutes but the result is the same.
I have executed a factory reset and the result is the same.
The firmware cannot be updated. When I go to the download area and put in model number, it says
- Firmware/Software not available for this model.
I even found a different printer and connected it but the result is the same.
I have attached 2 screen shots of ready share from the Gateway for the router.
The top one is ready share showing no USB storage even though a drive is connected.
The bottom one is after I select the ready share printing, the screen comes up as if no printer is connected even though one is.
This may mean nothing but, if the printer was turned off, I could not access the USB drive. If the power went out for any period of time long enough for the printer to shut off then came back on, I could not access the USB drive until I turned the printer on.
This worked fine before and nother has changed. I'm beginning to wonder if the USB part of the router is bad.
