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Forum Discussion
NanaT
Jul 01, 2024Follower
Nighthawk AC1900 Have been hacked and don't know how to get into my modem to change settings
Hello! I hope someone can help me. My device has recently been hacked and I don't know how to get into it to find out what firmware version I have and to change settings, such as turning off WPS, cha...
- Jul 01, 2024
Factory reset is always a good place to start.
Push and hold reset for 7-15 seconds while powered on.
then follow the install guide. And set strong passwords you don't give out.
FURRYe38
Jul 01, 2024Guru - Experienced User
What model modem do you have? C or CM series?
Factory reset the modem and setup from scratch using a wired PC connected to the back of the modem and web browser.