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Forum Discussion
ChadFL
May 25, 2022Aspirant
Nighthawk AC1900 Model C6900 - Cannot log in to router
 We recently had a brief Xfinity outage in our neighborhood, and once the internet was restored, my Nighthawk C6900 WiFi router stopped being accessible to my various household devices.  My laptop (Wi...
plemans
May 25, 2022Guru - Experienced User
Try going to 192.168.100.1
that should be the modem side IP address.
- ChadFLMay 25, 2022Aspirant
Thank you, I appreciate the suggestion. Unfortunately, doing so again results in being redirected to https://www.netgear.com/home/services/routerlogincom/
I've also gone ahead and reset the router to factory (I held down the reset button 20 seconds and let it recycle back to power-on); the problem still persists.
Is it a simple matter of the router being "broken?" It's a year old, and this seems to have happened as a direct result of the Xfinity outage yesterday.
Again, thanks! Any input is appreciated!
- plemansMay 25, 2022Guru - Experienced User
if its redirecting you, its functioning and working.
The 192.168.100.1 should work if its routing.
Can you ping it?
Did you try a different browser? Or computer?
- Django22Jun 06, 2022AspirantHi -
Did you resolve this issue? I have the exact same problem. Would appreciate any insights in this.
Thanks!