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allgored's avatar
allgored
Aspirant
Feb 12, 2021

Nighthawk AC1900 Wifi Cable Modem Router (C7000v2) - Cannot see option to upgrade firmware

I am able to connect to the internet just fine. But I downloaded the NighHawk app and it says that the firware is out of date and I should open routerlogin.net.    I am able to see the routerlogin....
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Feb 13, 2021
allgored wrote:

 

Moreover, I cannot visit routerlogin.net or 192.168.1.1 from my laptop even though they are connected to the same network. No idea why.

 

Wrong address for a modem/router:

 

Try 192.168.0.1

 

See the manual. Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's impenetrable community structure.)

You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:

Cable Modems & Routers

 

Is the Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0 listed in your footer involved in this in anyway? Or did you just click the first thing that popped up when you wrote your message?