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Forum Discussion
Nighthawk AC1900 WiFi Cable Modem Router(C7000v2)
Upon setting up my Nighthawk AC1900 modem, I'm getting speeds from 2.0 mbps around 50 mbps with my PC. Have only up to two devices being used and should be getting, per my contract with Xfinity, up ...
Thanks for the reply, FURRYe38. PC is connected as wireless. I did try connecting directly via Ethernet adapter but still only got about 50 GHz of speed. Using Protocol Wi-Fi 4 (802.11n); network channel is 1. Using Dell Inspiron, Using Firefox browser. Tried connecting to 198.162.1.1 and that one "times out"; the same issues occur with MS Edge with both 192.168.1.0 and 192.168.1.1 after clearing the cache. Whatever Smart Connect is set as by default is where it's at currently (unable to go into modem settings to verify which). Had hit the reset button on the modem but no "factory" reset has been done. May need to try that. If I can just log into routerlogin.net or either of the two IP's I'd be able to get much further on this issue.
Id disconnect the modem from the ISP coax cable and then press the reset button for 15 seconds then release. With a wired PC connected to the back of the modem, give 2 minutes, then try accessing the modems web page and setup wizard should be seen at 192.168.1.1 in the web browser.
I tried that and, sadly, it made no difference. At this point, thinking it could be a firmware issue. Your suggestions?
OK, with same ISP cable not connected to the modem, try a 30-30-30 reset on the modem and see if this can get you to the setup screen with a ethernet connected PC. Be sure to try 192.168.1.1 or .192.168.0.1.
I did the 30-30-30 reset as you suggested with Ethernet connection. No difference. I still get the "404 - No file or directory found" with 192.168.0.1 and the session timeout message with 192.168.1.1. Per another use's suggestion, I entered the URl ' http://admin:password@192.168.0.1' which was to which embed the user+password; however, that still produced the server error 404 message. Upon doing so, the URL in the browser address bar changed to 'https://www.routerlogin.com/genie_index.htm.'. My prior modem was also a Netgear product which is why I went with the same manufacturer but never had this much trouble with it. I appreciate all you help with this; but at this point I'm not sure if I'm doing something wrong or this modem/model just won't work the way it should. All I want to was change it from 2.4 GHz to 5 GHz. Just didn't envision it being so problematic. Maybe I need to just return it.