NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
alexanderstar
Mar 13, 2025Follower
Nighthawk AC1900 WiFi Cable Modem Router(C7000v2)
I recently purchased a Nighthawk AC1900 WiFi Cable Modem Router(C7000v2), A friend set it up for me. He registered the product, however, I cannot access the modem. Do I need to access it and for what...
FURRYe38
Mar 13, 2025Guru - Experienced User
Try a factory reset on the modem and set up from scratch with a ethernet connected PC and web browser:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Press the reset button for 15 seconds then release.