NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

LittleLisa's avatar
LittleLisa
Aspirant
Aug 07, 2023
Solved

NightHawk AC1900 WiFi Model C7000

I replaced Xfinity's router with the one in the subject line to try to save some money. It was a grueling experience getting it hooked up due to Comcast's poor customer service. I finally got it set ...
  • LittleLisa's avatar
    LittleLisa
    Aug 08, 2023

    Thank you for your reply. I contacted Xfinity again. The bot on the phone said there was a problem and a technician had to come out. He just left. two of my cable lines were bad, giving intermittent service. He found a good one in a spare room and set everything up correctly and it now all works! Even the Kindles! So I've learned that intermittent service is most likely the lines into the house. He said they were bad. The house is 18 years old so I guess they age and wear out. Thank you again for your reply and helpful info. I'm sure it will also help others. 

     

LittleLisa's avatar
LittleLisa
Aspirant
Aug 08, 2023

Thank you for your reply. I contacted Xfinity again. The bot on the phone said there was a problem and a technician had to come out. He just left. two of my cable lines were bad, giving intermittent service. He found a good one in a spare room and set everything up correctly and it now all works! Even the Kindles! So I've learned that intermittent service is most likely the lines into the house. He said they were bad. The house is 18 years old so I guess they age and wear out. Thank you again for your reply and helpful info. I'm sure it will also help others.