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Forum Discussion

Loosechange's avatar
Loosechange
Tutor
Jan 16, 2024

Nighthawk AX2700 plugged power in and only the 1234 lights are on.

Hi all today the device start giving issue. cannot connect to the internet and performed a reset. now the only lights that come on are the 1,2,3,4 lights nothing else. ANY ADVICE will be much appreci...
Troubleshooting
plemans's avatar
plemans
Guru - Experienced User
Jan 16, 2024

are you able to log into the device and navigate its GUI?

Loosechange's avatar
Loosechange
Tutor
Jan 16, 2024
No I cannot, even tried using the app to reboot / rest will not connect.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 16, 2024

    If you disconnect the ISP coax cable from the modem, then press the reset button for 10 seconds then release, does the top power led then turn ON?