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Forum Discussion
jonkeyes01
Dec 30, 2024Aspirant
Nighthawk AX2700/CAX30 keeps rebooting
Hardware: CAX30 Firmware: v2.2.2.2 I've owned a Nighthawk AX2700/CAX30 cable modem router for about a year. Used at home. There are 4 users in the home. We don't do online gaming, but do st...
plemans
Dec 30, 2024Guru - Experienced User
If the CAX doesn' sense a connection back to the ISP, it reboots. This is normal behavior for it. So it makes me suspicious of the ISP's connection. when its working, a copy of the cable connections page (shows upstream/downstream details) and the event logs help confirm this suspicion
- jonkeyes01Jan 07, 2025AspirantThanks for the tip! How do obtain a copy of my cable connections page and events log? Is that something my internet provider (Xfinity) would have? Or can I obtain that through the Nighthawk app or my router/modem itself?