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Forum Discussion
Solved
Nighthawk AX2700/CAX30
I’ve owned a NetGear Nighthawk CAX-30 Modem/Router for 6 months. It’s been pretty much trouble free during this time with only occasional need to reboot because of video call freezing. Recently, I be...
nothing obvious if there is or its not in the event logs.
Again, not knowing what to look for or how to interpret this data handicaps me. But the one thing that appears out of sorts is that Channel 1’s ID is out of sequence at 24 and the power frequency, power and SNR figures appear to be consistent with being in the 24th position. Is this phenomenon common in other networks?
Your power levels looks pretty good and there isn't errors displayed on there.
So nothing obvious. You can try checking the "extended power" at the bottom.
MIght help.
but the logs are indicating quite a few errors.
You could have the ISP check the line
I will do both but am wondering if neither of those reveal anything, I guess you’re not seeing anything wrong with my router, right?
nothing obvious if there is or its not in the event logs.
So just wanted to thank you again for helping on this. My ISP, Spectrum, performed some tests and found dropped packets and scheduled a service. But a day before the service, they called and informed me that they had several problems in my area and discovered a failed optic connection to be the culprit. At any rate, we tested again and the packet loss was gone and everything seems to be in order again. Hope I never need you again but it’s comforting to know you’re here. Best wishes!
Glad you got it resolved!