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Forum Discussion
RobbieB9969
May 06, 2022Tutor
Nighthawk AX6000 Not working
Nighthawk AX8 AX6000 Model #: CAX80 I have noticed my nighthawk is not online. The power button is solid white, but none of my other icons green. I have tried a hard reset, but nothing has happ...
plemans
May 06, 2022Guru - Experienced User
Are you able to log into the device?
If so, do you have a screen snip of the cable connections page, event logs?
that helps check the connection. The CAX80 has a reboot cycle that will run if its not detecting a cable connection.
RobbieB9969
May 06, 2022Tutor
No I am not able to login on the app. However, my cable is working fine.
- plemansMay 06, 2022Guru - Experienced User
Not using the app. But using a web browser to access its IP address
- RobbieB9969May 06, 2022Tutor
I cannot connect that way either.
- plemansMay 06, 2022Guru - Experienced User
plemans wrote:
Not using the app. But using a web browser to access its IP address
Does your connection work? You're just not able to connect to login?
- RobbieB9969May 06, 2022Tutor
No, the connection does not work. Even Comcast cannot connect to the router. It is reading offline on their end. As you can see from the picture, only the power button is indicating on as solid whiteNothing