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Forum Discussion
Foo_King_Dead
Aug 12, 2020Tutor
Nighthawk AX8, Model CAX80
Just purchased the new Nighthawk AX8 - CAX80 modem/router. After getting it set up on my Spectrum internet service I can't VPN into my work.. I've checked all parameters and have spent hours on the p...
Keithg1229
Aug 23, 2020Tutor
I am having the same problem and it's driving me nuts. Netgear tried helping me but to no avail.
I use Cisco Any Connect. 3 other VPNs (different jobs/people in household) work fine. I have tried both wireless and wired, and 2 different computers.
Not sure if it's the specific Cisco VPN or some setup issue on my work side tho they deny that.
I use Cisco Any Connect. 3 other VPNs (different jobs/people in household) work fine. I have tried both wireless and wired, and 2 different computers.
Not sure if it's the specific Cisco VPN or some setup issue on my work side tho they deny that.
vkdelta
Aug 24, 2020NETGEAR Employee Retired
can you please post a pcap capture.
Does it happen on wired connection as well?
did you try with DMZ? (just for test purposes)
- jlbennettmdSep 15, 2020GuideI had same experience with cax80 and cisco anyconnect. work is not seeing any traffic on port 4500 as they do with old device.
- Keithg1229Sep 16, 2020Tutor
I did try forwarding my ports to 4500, but no dice. Mind you, I have no idea what I am doing so there may be more to it.
My version of Anyconnect is old (4.5x) and my company is changing VPNs so we have no support for Cisco to get the newest version. Me wonders if the update is necessary. Pure speculation, but this router is so new and the version of Anyconnect I have is no longer supported.
- Keithg1229Sep 16, 2020Tutor
Sorry for late reply.
I did try wired connection, and DMZ.
My I.T. Dept has determined that since we are changing VPNs at some point that it wasn't worth the effort to keep troubleshooting and gave me a MiFi device for now.
Honestly I do not think Netgear is the problem since every other VPN used works fine.
- jlbennettmdSep 16, 2020Guide
If I use personal hotspot bypassing cax80 I am able to connect.
- jlbennettmdSep 16, 2020GuideAlso, if I use C7100V; VPN also works