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Forum Discussion
Foo_King_Dead
Aug 12, 2020Tutor
Nighthawk AX8, Model CAX80
Just purchased the new Nighthawk AX8 - CAX80 modem/router. After getting it set up on my Spectrum internet service I can't VPN into my work.. I've checked all parameters and have spent hours on the p...
vkdelta
Aug 19, 2021NETGEAR Employee Retired
PCAP instructions for laptop
vkdelta
Aug 19, 2021NETGEAR Employee Retired
CAX80 debug instructions
pls use BOTH the files (and above file as well)
and PM (Private message) both the logs (dont paste the files here)
- lopesmatttaliNov 03, 2021AspirantNighthawk AX8, Model CAX80I have just purchased this netgear equipment, and while my signal is great, I am not able to connect to my work CISCO VPN and I need this fixed ASAP. Are you able to help me?
- Foo_King_DeadNov 03, 2021TutorUnfortunately I can’t help you because the Netgear team refuses to respond or admit they have a problem sending packets to Cisco VPN. They should rename this model from CAX80 to SUX80
- lopesmatttaliNov 03, 2021Aspirant
Do you have a recommendation for a different model to get? We pay for higher speed internet through comcast and this ws the recommended model.
- Khannroy-DakotaDec 10, 2021Tutor
Disable IPSec ALG.
Advanced > WAN Setup >
Check the box next to Disable IPSec ALG
then click on the apply button [bottom right]
should allow the response back from your work server to get out and back
Tactfully,
Khannroy Dakota
- cashtagNov 03, 2021Guide
Only way I got it to work is by bypassing the router. I've since got another router. In short, I gave up.
- lopesmatttaliNov 03, 2021Aspirant
cashtag Foo_King_Dead vkdelta what model do you recommend i get when I return this one
- FURRYe38Nov 03, 2021Guru - Experienced User
If this gateway modem does not work, I would recommend something separate, a separate modem only unit then choose from any kind of wifi external router to connect to it for better FW upate control and management.
NGs CM series of modems works well. Then connect up either a NG router or ASUS or Dlink or something branded wifi router and you should be good from there.