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Forum Discussion
Foo_King_Dead
Aug 12, 2020Tutor
Nighthawk AX8, Model CAX80
Just purchased the new Nighthawk AX8 - CAX80 modem/router. After getting it set up on my Spectrum internet service I can't VPN into my work.. I've checked all parameters and have spent hours on the p...
lopesmatttali
Nov 03, 2021Aspirant
cashtag Foo_King_Dead vkdelta what model do you recommend i get when I return this one
FURRYe38
Nov 03, 2021Guru - Experienced User
If this gateway modem does not work, I would recommend something separate, a separate modem only unit then choose from any kind of wifi external router to connect to it for better FW upate control and management.
NGs CM series of modems works well. Then connect up either a NG router or ASUS or Dlink or something branded wifi router and you should be good from there.
- dv8withn8Nov 09, 2021Tutor
Just found this thread and wanted to chime in. I bought this modem/router to improve my WFH (gig speeds) after reading postive reviews and wanting to set my home up for impending WiFi 6 enabled devices.
I started on a new client shortly after the return window on this device expired. The client requires me to connect via Cisco AnyConnect and I have never been able to on my home network with this device. I can connect via a hotspot from my ISP I can reach in a corner of my living room. I can connect to the VPN at my friends house and pretty much anywhere but home on the CAX80.
Netgear attempted to troubleshoot over the phone. I've tried assigning the laptop which requires the VPN to the DMZ, forwarding required ports, etc. To no avail.They sent me a new device via the hardware warranty and still no luck. I would return this nearly 500 dollar piece of garbage if I could but that window elapsed so I've had to eat the cost of it. Will never buy Netgear again.
- FURRYe38Nov 09, 2021Guru - Experienced User
Did they happen to help you get debug logs?
What Firmware version is currently loaded?
dv8withn8 wrote:
Just found this thread and wanted to chime in. I bought this modem/router to improve my WFH (gig speeds) after reading postive reviews and wanting to set my home up for impending WiFi 6 enabled devices.
I started on a new client shortly after the return window on this device expired. The client requires me to connect via Cisco AnyConnect and I have never been able to on my home network with this device. I can connect via a hotspot from my ISP I can reach in a corner of my living room. I can connect to the VPN at my friends house and pretty much anywhere but home on the CAX80.
Netgear attempted to troubleshoot over the phone. I've tried assigning the laptop which requires the VPN to the DMZ, forwarding required ports, etc. To no avail.They sent me a new device via the hardware warranty and still no luck. I would return this nearly 500 dollar piece of garbage if I could but that window elapsed so I've had to eat the cost of it. Will never buy Netgear again.
- dv8withn8Nov 10, 2021Tutor
The latest firmware is currently loaded. I retry with each new version. They did not get me debug logs.