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Foo_King_Dead's avatar
Foo_King_Dead
Tutor
Aug 12, 2020

Nighthawk AX8, Model CAX80

Just purchased the new Nighthawk AX8 - CAX80 modem/router. After getting it set up on my Spectrum internet service I can't VPN into my work.. I've checked all parameters and have spent hours on the p...
Khannroy-Dakota's avatar
Khannroy-Dakota
Tutor
Dec 10, 2021

Hey I was having the same issues.

 

I have firmware V2.1.3.5

 

I did the following:

1. go to advanced settings

2. go to Setup

3. go to WAN Setup

4. Disable IPSEC ALG

 

This allowed me to connect.

 

Hope this helps

  • dv8withn8's avatar
    dv8withn8
    Tutor
    Dec 10, 2021

    Yes, this is what Netgear recently suggested to me as well and it did solve the issue. The **bleep**ty part is, it took them 9 months to provide a working solution.

    • Khannroy-Dakota's avatar
      Khannroy-Dakota
      Tutor
      Dec 10, 2021

      Wow - that's like way too long for such a simple and direct resolution.

       

      Well as long as your back up that all that matters.

       

      Now - get back to work - LOL

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Dec 10, 2021

        So enabling that feature causes the problem?