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Forum Discussion
AnEnigma
Sep 23, 2020Aspirant
Nighthawk C6220 WiFi
Recently moved. New provider came out to connect new service. Internet is working, as demonstrated through the router's ethernet connection. The WiFi does not engage. 2.4Ghz and 5Ghz ligh...
plemans
Sep 23, 2020Guru - Experienced User
Is there any other lights on?
have you tried pushing the wifi on/off button for 2 seconds? maybe it got hit in the move.
AnEnigma
Sep 23, 2020Aspirant
The WiFi on/off button has been pushed for two seconds (on several attempts).
Green lights:
- WiFi
- Downstream
- Upstream
- Internet
- Ethernet
Orange (not red) light:
- Power
No lights:
- WPS button
- 2.4 Ghz
- 5 Ghz
- USB
- plemansSep 23, 2020Guru - Experienced User
usually a amber/red power light is a bad sign.
How do you know the internet is working if you can't hardwire into the device and the wireless isn't working?
- AnEnigmaSep 23, 2020Aspirant
Valid question!
We hardwired into the Apple TV, which receives a signal via the ethernet port. It's only the WiFi that's not functioning. That's why I was curious about whether an amber light might indicate that half of the unit is altogether nonfunctional.