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Forum Discussion
ShanghaiOhMy
Dec 07, 2023Follower
Nighthawk C7000 AC1900 modem router ethernet ports not connecting
I just installed a brand new AC1900 Nighthawk C7000 modem router combo in my apartment. This is replacing a previous Xfinity gateway. After installing the new router and activating it with Comcast, I...
FURRYe38
Dec 07, 2023Guru - Experienced User
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Be sure your using a good quality LAN cable . CAT6 is recommended.