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Nighthawk C7000 AC1900 Modem/Router dead 9 months out of the box
Purchased a
AC1900 Nighthawk DOCSIS 3.0 High Speed Cable Modem Router + Voice(C7100V)
on 4/27/18. Worked great until last week, suddenly died. Tried to reset it several...
Exactly same problem. Same box 8 months in just died. All the lights still on, but nothing works. No eithernet, no wireless despite everything showing green. Worse is Netgears total lack of support or anyway to get any except posting here. Worst customer service ever and now I'm out $200 and the family is yelling at me about no internet. Last net gear purchase I'll ever make.
File a support ticket here and ask for an RMA:
https://www.netgear.com/mynetgear/registration/login.aspx
Spinnetti wrote:Exactly same problem. Same box 8 months in just died. All the lights still on, but nothing works. No eithernet, no wireless despite everything showing green. Worse is Netgears total lack of support or anyway to get any except posting here. Worst customer service ever and now I'm out $200 and the family is yelling at me about no internet. Last net gear purchase I'll ever make.