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Forum Discussion
Tifflynn83
Jan 15, 2021Aspirant
Nighthawk c7000 ac1900 SLOW speeds inconsistent disconnects
Can anyone help. I switched a few days ago from an old netgear modem/router, I have had numerous drops, cannot stay connected to Remote Desktop, my download speeds are down to 4, sometimes even less....
plemans
Jan 15, 2021Guru - Experienced User
You can upload more, you just have to do them in individual posts.
Your initial logs show line issues.
Check the link for kinks, damage, loose/bad/old connectors, old wiring, etc.
If you have any splitters, amplifiers, or attenuators in the coax line, remove them.
- Tifflynn83Jan 15, 2021Aspirant
Thanks. We did remove a splitter which we had on with our last modem/router as well without much issue. Didn't seem to help things whatsoever. Have checked over the wires as well.
- plemansJan 15, 2021Guru - Experienced User
You have quite a few errors in the line. If you don't have any other devices in the coax line and its directly connected to the line coming into the home, then I'd contact the ISP to check the line.
- Tifflynn83Jan 15, 2021Aspirant
Appreciate the info. Will do. Like I said, I had very minimal issues until I switched to my new modem/router so just couldn't understand why when the newer one I thought would be much better. Thank you