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AVLap's avatar
AVLap
Follower
Nov 29, 2017

Nighthawk C7000 Slow Upload speeds on Laptop

I have Spectrum 100Mbps internet.  I was using Spectrum's Technicolor DPC3216 modem which was giving me 100+Mbps connected through ethernet cable.  I purchased the Netgear C7000 and installed.  On laptop, I can now only get about 35-45 Mbps with either ethernet or WiFi.  It makes no sense since I was getting 100+Mbps on the laptop with the Technicolor modem through ethernet cable.  But now I can't even get 50Mpbs with the Netgear C7000 modem with ethernet cable.  I have done a factory reset on the modem which improved nothing.  From the moment I installed the C7000, I have never seen more than 35-45Mbps.  I have no clue what do to!  Very frustrating!  Anyone with advice??

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    The ISP could have the modem coded for the wrong speed and the old modem still has the codes for the 100+ Speed I suggest contacting them.

     

    DarrenM