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Forum Discussion
scifi3dzoo
Jul 11, 2019Tutor
Nighthawk C7000 WiFi router/modem won't connect to Spectrum... no signal detected.
Running fine on Xfinity. Packed it up, moved, got Spectrum svc and they said it won't connect. They put their modem on it works. WTH. Only thing I can think of is something I have to setup in AD...
- Jul 17, 2019
Nothing to modems. ALL FW is handled by ISPs thats given to them by NG. ISP test and ensure the FW works on there systems and doesn't break anything.
If you have a friend, family member that you could take the modem to and see if it works on there cable ISP service, see if the problem follows. If not, then you'll know. Again, if the modem worked with your prior ISP before moving and now it doesn't, I suspect something with the new ISP.
FURRYe38
Jul 17, 2019Guru - Experienced User
Nothing to modems. ALL FW is handled by ISPs thats given to them by NG. ISP test and ensure the FW works on there systems and doesn't break anything.
If you have a friend, family member that you could take the modem to and see if it works on there cable ISP service, see if the problem follows. If not, then you'll know. Again, if the modem worked with your prior ISP before moving and now it doesn't, I suspect something with the new ISP.