NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
felixki
Jun 25, 2025Follower
Nighthawk c7000v2 - Slower Internet After Factory Reset
(sorry to post this here, but i couldn't find the specific topic section for the nighthawk i have). Hello, I had to factory reset my Nighthawk in order to change the passwords on it. When it ...
FURRYe38
Jun 25, 2025Guru - Experienced User
What channels are configured on the modem? Try channels 1 and 40.
Is Smart Connect Enabled on the modems web page?
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-home-router
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router