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Forum Discussion
Solved
Nighthawk C7000v2 Connection Dropping around every 30 minutes
So for the past 6 months, ever since I moved into my new apartment, the internet connection for all devices, ethernet and wifi, has dropped for anywhere from a few seconds to a few minutes every 30 m...
- The issue has been resolved! The issue had nothing to do with any cables running to my room, through the apartment building, or from outside.
The issue was the tap on my floor of the building, the piece of equipment where all of the coax cables run to each apartment room! It was an older model, and Xfinity even noted that this model in particular has a tendency to turn off and back on randomly, which lines up with my issue. So for anyone having this problem in the future, if a tap is involved, investigate it on your journey of troubleshooting!
The issue has been resolved! The issue had nothing to do with any cables running to my room, through the apartment building, or from outside.
The issue was the tap on my floor of the building, the piece of equipment where all of the coax cables run to each apartment room! It was an older model, and Xfinity even noted that this model in particular has a tendency to turn off and back on randomly, which lines up with my issue. So for anyone having this problem in the future, if a tap is involved, investigate it on your journey of troubleshooting!
The issue was the tap on my floor of the building, the piece of equipment where all of the coax cables run to each apartment room! It was an older model, and Xfinity even noted that this model in particular has a tendency to turn off and back on randomly, which lines up with my issue. So for anyone having this problem in the future, if a tap is involved, investigate it on your journey of troubleshooting!