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Forum Discussion
Chaken
May 25, 2022Tutor
nighthawk c7000v2 dropping connection
I have cox and they keep telling me to contact netgear to update the firmware or to pay for their premiere service...eyeroll I am pretty sure it is the line but can someone take a look at my logs an...
- May 26, 2022
your cable connection page isn't horrible. There is some errors and the power is a little out of spec but I've seen worse.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
aaronsnay
Aug 04, 2022Tutor
Hello Everyone, I don't want to highjack this thread so if I need to put it in another post I will gladly do that. I figured since my issue is the same as the OP and I've already seen plenty of post regarding this issue I could put it here. I just recently had COX at my house and the ran a new line from the street to the house. Technician said the line from the house to the modem gave a good signal after the outside line was change. Modem worked well for 24 hrs and the problem began again last night. I tracked the logs and I'm getting DoS attacks not every time the internet cuts out but some times. Modem is 1 year 8 months old and ran perfectly fine for 1 year and 6 months. This issue started about two months ago and has gotten progressively worse with in the last few weeks. I currently have an appointment with another COX technician scheduled tomorrow. Thank you in advance for any help you all are able to offer.