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Forum Discussion
Nighthawk C7000v2 Freezing
Wanted to know if anyone else who purchased this cable modem router has had the issue of the unit just freezing up and it not working. Purchased this in 2023. Had it activated with Spectrum and the ...
Can you access the modems web page at all when this happens?
Both ethernet and wireless connections fail if this happens?
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router