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Forum Discussion
RonBas
Jun 16, 2025Aspirant
Nighthawk C7000v2 Freezing
Wanted to know if anyone else who purchased this cable modem router has had the issue of the unit just freezing up and it not working. Purchased this in 2023. Had it activated with Spectrum and the ...
RonBas
Jun 16, 2025Aspirant
Thanks for replying.. I can..
I can access it, change the wireless and all the settings... give iti an hour.. if that.. and it freezes.
I then have to reboot and wait for it to connect to the ISP and then .. it goes out...
This time, I could only take 2 days of the constant outage before I reverted back to the original modem
v1.03.01.0 is the firmware
Let me know your thoughts
- FURRYe38Jun 16, 2025Guru - Experienced User
Please post a copy and paste of the modems connection status and event log page next time you have it online.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerMark as Solution
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