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Forum Discussion
Nighthawk C7000v2 Freezing
Wanted to know if anyone else who purchased this cable modem router has had the issue of the unit just freezing up and it not working. Purchased this in 2023. Had it activated with Spectrum and the ...
Hey Furrye.. Worked with the ISP all day yesterday.. even left it overnight to see if a push of firmware happens and the unit would not communicate with ISP.. Lots of errors and I think the unit itself is defunct so it's going into the recycle bin.... Thought the netgear hardware would be better than the others but I was wrong...
Thanks for all you time and help....
Man that’s disappointing to hear, I’m having the exact thing happen with mine right now.
I thought it was my network being compromised or something more nefarious at first so I factory reset and changed the network name and passwords, etc.
It’s been an all day thing unable to get work done because of it and the dumb nighthawk app just says UPDATE firmware and wont connect and cable status keeps dropping randomly.Spectrum is typically the nightmare culprit but using my old 2014 router worked when I plugged it in so I guess Netgear lost loyalty with me and have to replace mine too.
Yes... so I took it to Best Buys and got the credit for a trade. Called NG and went over it with them on how I purchased the unit, and it was never used. Which is the truth as I was just so busy. When I called, it wasn't to get tech support but to ask what the issues were as I/we are not the only ones and there were a few others that had the similar problem.Most people turned their in and received replacements. Was on the phone with them for around 45 minutes going over the issues. He finally was kind enough to send me a 10% off any of the Wifi 7 units.. not combo like I wanted.. and just got it last week. The W7 can handle my speed at my house.. I have 500gb service and the unit is working stellar.......
