NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JeffVilla
Jun 22, 2022Aspirant
NIghthawk c7000v2 Issues with connecting 2 PS4 consoles
Hello, I recently purchased a Nighthawk c7000v2 combo model/router. For a while, i thought things were great, as it was a step up from my old motorola modem that was struggling to get wifi into the o...
- Jun 22, 2022
The 2 pieces of tech solution is not the correct course of action.
The correct course of action regarding this issue in particular is to turn off UPnP, Save changes, Power Cycle your Router, then Restart your consoles and check their network configurations.
Both are now permanently locked into NAT 2.
Had to get a level 2 tech to send me an email regarding this, and it wasnt even meant for me, it was meant for the technician i was talking to on the phone.
Hope this helps someone else down the line!~
FURRYe38
Jun 22, 2022Guru - Experienced User
Something that NGs cable gateways don't have that would help with this is NAT Filter. This is on NGs router only units. This would help you get NAT2 on two or more game consoles. See this same problem before with xbox.
You could try manually setting Port Forwarding rule maybe might help. Would need to get with Sony and get ALL there ports they use.
Other way would be to turn the C7000 into a modem only and install a external router, like NGs R, RAX or XR series routers that have NAT Filter options.
- JeffVillaJun 22, 2022Aspirant
I think i have set quite a few port-forwarding rules from Sony for use directly to the PS4 in question. Sometimes, games will work, but other-times, the games will rubberband the NAT3 console and/or cause disconnection from other player/server.
I think I'm stuck with an expensive piece of plastic, as its 2 weeks out of range for a return, and I cannot seem to find a solution to this issue anywhere and Tech Support is also stumped.
- FURRYe38Jun 22, 2022Guru - Experienced User
Ya I found this issue back on my CAX80. IT doesn't have NAT Filter either. SO I just had to let uPnP handle the game consoles and work with it when I had it in router mode. Only fix for this is to put the modem in to modem only mode and connect up a NG router with NAT Filter features. Set this to OPEN and both consoles will maintain same NAT level.
- JeffVillaJun 22, 2022Aspirant
So I have to purchase another piece of equipment, turn off the router features (which was the reason i bought this one), and make sure its a specific NG product that is compatible with NAT filtering?
Yeesh. I cant believe I wasted so much money, I think I would be dumb to waste more. Thanks for the insight, I wish I would have known this sooner and wouldnt have allowed NG customer service to jerk my chain for weeks.