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Forum Discussion
Billolzak
Aug 23, 2023Follower
Nighthawk C7000v2 locks up
I've been using the Nighthawk AC1900 C7000v2 for about 5 years and recently it has been freezing and locking up with all lights stuck on solid. This happens about every 5 or 6 days requiring me to power cycle the unit.
I've checked the ambient room temperature to ensure it's not overheating. It's not near any other heat sources that might cause it to overheat. It's usually quite warm when it locks up, this could be normal operating temperature.
I've checked the firmware and am on the correct version for my ISP.
Appreciate any and all suggestions.
Bill
2 Replies
- michaelkenwardGuru - Experienced User
Maybe it is just dying.
A few things to try,
- reset the device and set it up from scratch
- see if the logs have any useful clues
- check that the power adapter isn't on its way put
- check that the connection to the ISP isn't dodgy
There's not much else you can try.
- plemansGuru - Experienced User
Got a screensnip of the cable connections page?
I've seen a few combo devices where if the incoming power is to high it can cause issues/lockups.