NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk C7000v2 losing connection frequently
Have a Nighthawk router that is about 3 years old. It keeps dropping connection, when I unplug the router and plug it back in it will allow access for maybe a hour at a time. Sometimes it brings...
- In a delayed follow-up on my issue, a couple weeks ago, my internet just randomly started working normally without any drops. Then, Xfinity followed up thru the Twitter DMs I had initiated with them. It appears there was an issue in my area. They didn't go into specifics, but a tech looked into supposedly and the issue is fixed. Internet is running smoothly and perfectly. Thank goodness I didn't spend $$ on a new device or start (gulp!) renting from them.
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Does this effect both wired and wireless devices?
