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Forum Discussion
xorange90x
Nov 18, 2022Aspirant
Nighthawk c7000v2 Wifi died?
I have had this unit for about 8 months and it's been great. I bought it used for $70 which at the time was about 1/4 of what Best Buy was selling it for. I have it connected to WOW and I'm on the 500...
xorange90x
Nov 18, 2022Aspirant
I performed the factory reset twice via the reset button on the back. I held it in until all lights went off.
I have not updated it at all since I've owned it. Being a combo unit, it would be up to the ISP to push an update. According to the settings page it is not fully up to date.
I have not updated it at all since I've owned it. Being a combo unit, it would be up to the ISP to push an update. According to the settings page it is not fully up to date.
FURRYe38
Nov 18, 2022Guru - Experienced User
So even powering OFF the modem from the wall out put and pulling the coax cable for 2 minutes then back in and ON results in same thing? If so, unit is probably bad. Only could of things you can do, fully disable the wifi radios on the modem and connect up a separate wifi system, Orbi, MK MESH or another router and configure AP mode on these, or configured the modem for modem only mode and connect up a external wifi router and go from there.
- plemansNov 19, 2022Guru - Experienced User
Did you try pushing and holding the wifi on/off button for 2 seconds? if its disabled through hardware and not the firmware, then the hardware needs to re-enable it. It'll stay off even through a factory reset if the hardware is disabled.
- xorange90xNov 21, 2022AspirantI did not try that. I'll plug it in and see if that works. I don't recall, but is that button lighted? It is quite possible that it was pressed on accident. If it ends up being the case then I'll tape something over it to prevent it being pressed in the future.
I'll report my findings later this evening. Thanks!- plemansNov 21, 2022Guru - Experienced User
From the manual, its the 2nd one up from the bottom. Its its lit, the wifi should be on