NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

shawnpwilson's avatar
shawnpwilson
Aspirant
May 31, 2018

Nighthawk C7100V Comcast Extreme Pro 400Mbps - not getting the speed hard wired

I just upgraded to comcast extreme pro 400Mbps and am not getting the full speed thru the modem with a direct hard wired connection. It peeks anywhere from 250-275.via speedtest.net.  comcast tech ...
Troubleshooting
vkdelta's avatar
vkdelta
NETGEAR Employee Retired
Jun 01, 2018

What tool are you using to test? 

Is comcast sure it is provisioned on 400 Mbps config file?

Please post your event log and connection table. If you have lot of uncorrectables, then that may explain the problem. 

  • doobydew's avatar
    doobydew
    Aspirant
    Jun 02, 2018

    I am having the same issue. My upload speed is capped at 7 MBPS as well.

    • vkdelta's avatar
      vkdelta
      NETGEAR Employee Retired
      Jun 02, 2018

      pls post your event logs and connection table.