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Drewsml95's avatar
Drewsml95
Guide
Jan 01, 2021

Nighthawk C7800 firmware update stuck

My nighthawk C7800 router is stuck in constant firmware upgrading..... I had my router for a month and it’s worked flawlessly. One night my internet got super slow. Dropped to 3-10 mbps speeds. Whe...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jan 04, 2021
Drewsml95 wrote:
My nighthawk C7800 router is stuck in constant firmware upgrading.....

I had my router for a month and it’s worked flawlessly. One night my internet got super slow. Dropped to 3-10 mbps speeds. When I rebooted the upstream and downstream lights just blink and any web browser or trying to access the router admin I get the same message....firmware upgrading.

 

Firmware upgrades on cable modems and modem routers are essentially down to the Internet service provider. Neither you nor Netgear can do anything about it. That's is how ISPs like things.

 

Here's the official line@

 

What’s the latest firmware version of my NETGEAR cable modem or modem router? | Answer | NETGEAR Support

 

If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.