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Forum Discussion
Drewsml95
Jan 01, 2021Guide
Nighthawk C7800 firmware update stuck
My nighthawk C7800 router is stuck in constant firmware upgrading..... I had my router for a month and it’s worked flawlessly. One night my internet got super slow. Dropped to 3-10 mbps speeds. Whe...
FURRYe38
Jan 04, 2021Guru - Experienced User
Something to let NG know about. ISPs are supposed to be testing any FW that comes from NG on there networks to make sure nothing breaks. I presume NG should be doing some minor testing as well before sending any new FW to ISPs.
Drewsml95
Jan 04, 2021Guide
Totally agree...but aside from the 7 tier one guys I was allowed to talk to in India from Netgear I don’t know how to pass that information onto NETGEAR aside from here in the community. They open‘d cases when I was on the phone with them but what they do with those I don’t know. All they told me was reset my router and call my ISP...all the ISP was telling me was reset my router and call NETGEAR 🤷🏼♂️
- FURRYe38Jan 04, 2021Guru - Experienced User
Contact a forum moderator to see if they can help you.