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Forum Discussion
Nighthawk C7800 firmware update stuck
My nighthawk C7800 router is stuck in constant firmware upgrading..... I had my router for a month and it’s worked flawlessly. One night my internet got super slow. Dropped to 3-10 mbps speeds. Whe...
I just got off the phone with Comcast and they told me to contact Netgear about firmware updating, after I told them basically what you just said, that the update must come from the ISP. This is still the correct answer then? How on earth is this possible? Why is it this way?
NvrAgainNetgeer wrote:
I just got off the phone with Comcast and they told me to contact Netgear about firmware updating, after I told them basically what you just said, that the update must come from the ISP.
It is called passing the buck.
Not much more that anyone here can do.
Well, I am sure as s*** not going to lift another finger again about this issue unless it screws with my internet connection in any way. Horrible customer service. Never again Netgear! :D