NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Drewsml95
Jan 01, 2021Guide
Nighthawk C7800 firmware update stuck
My nighthawk C7800 router is stuck in constant firmware upgrading..... I had my router for a month and it’s worked flawlessly. One night my internet got super slow. Dropped to 3-10 mbps speeds. Whe...
Raziel242
Feb 06, 2021Guide
I showed xfinity that on netgears site it claims they are responsible for the firmware update. Xfinitity agains refuses and pushes me back to Netgear. My fix I am stuck with Xfinitity but not Netgear so thank you very much for having me shell out 400.00 for a modem/router and then allowing me to get stuck in a blame game. I blame Netgear it is their product and if they are aware Xfinity is playing the blame game then they should do something about it to keep customers buying Netgear. Bye Bye Netgear.
Drewsml95
Feb 06, 2021Guide
Did the same. Returned Netgear. I’m stuck with Comcast/Xfinity and they both kept saying it’s the other....sorry Netgear but you ultimately lose. Don’t say your products work with Comcast if you’re not on the same page with Comcast. Was a waste of my time effort and money