NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
loftybeef
Dec 31, 2022Follower
Nighthawk C7800 keeps not recognizing network switch
I have my C7800 hooked up to a Trendnet TEG-S24Dg switch about 3 times over the last couple of months all my network connections would have no internet access (I use an AP and not onboard WiFi). It w...
FURRYe38
Jan 01, 2023Guru - Experienced User
What CAT# lan cables are you using? CAT6 would be recommended.
If switches work for a time then suddently stops working, try no switches connected to the modem. See if the modem continues to work with out any switches connected.
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.