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Forum Discussion
Nighthawk C7800 Remote Management
Hi all - hoping somebody can help me here. I have Xfinity gigabit service and starting yesterday I'm no longer to access my router remotely using 192.168.0.1 or routerlogin.net. I've tried in both safari and chrome and the page starts loading but then nothing can be clicked/selected. Then a "waiting" circle shows in the screen forever. I can access through the NetGenie app, but even that has been acting buggy. For example, I have access control set and at one point when I entered the app, the checkbox showing access control was on/selected was completely missing... I'm not sure how an app can change to have a check box and then not... I'm worried somebody has somehow hacked into our router. It seems more likely that Xfinity pushed some crappy firmware update, but I'd like confirmation of this. I've rebooted, unplugged power, etc multiple times but still can't access the router from a browser window.
Has anybody esle had any of the same experiences?
2 Replies
Also wanted to add that I had done a Nessus scan the other day which showed the router with multiple vulnerabilities - with one being "multiple vendor dns response flooding denial of service." Today I did the same scan and the vulnerability is gone, which indicates there was a firmware update done. It's likely that this is what has broken my ability to reach my router over wifi. Will have to connect to ethernet to see if I can reach it via browser. Does anybody know how to report issues/bugs with firmware to Netgear?
To remotely access the c7800s web page from out side the home, you need to access it after remote management has been enabled then you have to use the WAN IP address the modem gets from your ISP in a web browser to access it's web page. You can't access it by using the host name or 192.168.0.1. Those are used on the LAN site while your at home behind the modem.
