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Forum Discussion
Jetfixer757
Jul 29, 2020Aspirant
nighthawk c7800 xfinity gigabit plan only 200mbps
I just moved into this house and have the xfinity gigabit plan with the netgear C7800. I can't get above 200mbps wireless 5G and only about 100 mbps wired. Xfinity tech came out and checked the sig...
antinode
Jul 29, 2020Guru
> [...] I can't get above 200mbps wireless 5G [...]
"can't get" when you do what, with what? Why blame the modem+router?
Does that (unspecified) wireless device do any better with any other
router?
> [...] and only about 100 mbps wired. [...]
Again, "wired" to what? What do the LED indicators indicate about
that wired connection? For 1000Mb/s, a cable needs all eight
conductors; a defective cable can still provide a 100Mb/s link.
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for the
LED descriptions and "Troubleshoot".
(Note: "m" = "milli" = 1/1000. "M" = "mega" = 1000000.)
> [...] c7800 xfinity gigabit plan [...]
Does Comcast/Xfinity support the C7800 for that service?
- Jetfixer757Jul 29, 2020AspirantCan't get above 200 mbps with 5g on every speed test. Xfinity, fast .com. etc. I watched the xfinity tech put his tester on the cable connector that goes into the modem/router and signal was good.
Wired signal with gigabit port to my laptop was between 98 and 100 mbps.
I am well aware of what the abbreviations are. I have troubleshoot this issue and that is why I am asking for help here.
This model is what xfinity recommends for the gigabit service genius.- FURRYe38Jul 29, 2020Guru - Experienced User
You not see anything near 900mpbs on wifi. Depending upon your wireless devices being used, most will max out at around 400-500Mpbs on 5Ghz AC. You maybe seeing average speeds on 5Ghz,
Your wired speed, if you have a good PC with a good wired adatper and CPU speeds are good, you should see near or over 900Mpbs on a 1000Mpbs ethernet connection. Try a different PC or laptop to compare speeds tests. I prefer using ooklas installable speed test app.
Jetfixer757 wrote:
Can't get above 200 mbps with 5g on every speed test. Xfinity, fast .com. etc. I watched the xfinity tech put his tester on the cable connector that goes into the modem/router and signal was good.
Wired signal with gigabit port to my laptop was between 98 and 100 mbps.
I am well aware of what the abbreviations are. I have troubleshoot this issue and that is why I am asking for help here.
This model is what xfinity recommends for the gigabit service genius.