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Forum Discussion
Jetfixer757
Jul 29, 2020Aspirant
nighthawk c7800 xfinity gigabit plan only 200mbps
I just moved into this house and have the xfinity gigabit plan with the netgear C7800. I can't get above 200mbps wireless 5G and only about 100 mbps wired. Xfinity tech came out and checked the sig...
FURRYe38
Jul 29, 2020Guru - Experienced User
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
Be sure to speed test with a wired PC connected to the modem. Don't wireless speed test.
Jetfixer757 wrote:I just moved into this house and have the xfinity gigabit plan with the netgear C7800. I can't get above 200mbps wireless 5G and only about 100 mbps wired. Xfinity tech came out and checked the signal at the modem router connection and said signal was great. Netgear sent me a brand new C7800 as Xfinity told me my device was bad. New one is doing the same thing. Any Ideas?