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ljmagyar's avatar
ljmagyar
Star
Dec 09, 2021

Nighthawk CAX30 AX2700 Drops network connection randomly

The actual model number of my router isn't shown in the drop down and it wont let me enter it manually.  I have a Nighhawk AX6 CAX30 AC2700 router.  I bought it new on October 13 2021 to save $15/mon...
Roberden's avatar
Roberden
Tutor
Dec 19, 2021

I just installed your same NETGEAR modem/router three days ago (CAX30 AX2700 AX6). Yesterday and today I've had wifi drops, same as you. Ethernet connected devices work well, wifi devices connect to the router but the signal is not passed out from the router. The 2.4 and 5 bling but devices 'cannot connect'. The only way to remedy this is by restting or power cycling the modem/router.

 

Have you gotten a solution?

 

ljmagyar's avatar
ljmagyar
Star
Dec 19, 2021

No.  Netgear tech support only suggested "reset the device".  If it happens again they will issue an RMA.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 20, 2021

    👍

     

    Please give feedback to the other questions presented. 

     

    • Roberden's avatar
      Roberden
      Tutor
      Dec 20, 2021
      FURRYe38 wrote:

      👍

       

      Please give feedback to the other questions presented. 

       

      Sorry, but could you please be more specific regarding the 'other questions'. Not sure what you are referencing..

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Dec 20, 2021

        Please post a copy and paste of the modems connection status page.