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Nighthawk CAX30 AX2700 Drops network connection randomly
The actual model number of my router isn't shown in the drop down and it wont let me enter it manually. I have a Nighhawk AX6 CAX30 AC2700 router. I bought it new on October 13 2021 to save $15/mon...
No progress for me... I actually made it to 4 days before having to REBOOT AGAIN, but same issue.
And, I do NOT change (and have NOT changed) any of the settings. I've done the "reset" thing a couple of times (poke a paperclip end into the tiny hole, per troubleshooting suggestion), so all my settings are and have been the same out of the box. It seems that no matter what settings a person uses there will be issues. Grrr.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
Can you give feed back o nthe following?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.htmlI have done all that and still there are issues. Whether I am 3 feet away from the modem router (same room) or 30 or 40 feet away (another room) the connection always show clear, connected, very good strength, etc. BUT IT'S NOT WORKING!! So: REBOOT, WAIT at least TWO minutes, power back on, etc etc etc. ad nauseum.
I'm just going to limp along, until I can save enough to buy another DIFFERENT BRAND
AnnoyedCAX30Uzr wrote:I have done all that and still there are issues. Whether I am 3 feet away from the modem router (same room) or 30 or 40 feet away (another room) the connection always show clear, connected, very good strength, etc. BUT IT'S NOT WORKING!! So: REBOOT, WAIT at least TWO minutes, power back on, etc etc etc. ad nauseum.
I'm just going to limp along, until I can save enough to buy another DIFFERENT BRAND
I'm telling you... order one from Amazon - mine was on my doorstep at 5AM the day after I ordered it. The MotorolaMG8702 I bought hasn't had a problem since I installed it.
Return the one you bought to Costco - Check your receipt - if it is a 90-day thing, it will say so at the bottom (per the Costco front desk). I didn't even have a box and they took mine back. The new Motorola was just a few dollars more.