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Forum Discussion
Nighthawk CAX30 AX2700 Drops network connection randomly
The actual model number of my router isn't shown in the drop down and it wont let me enter it manually. I have a Nighhawk AX6 CAX30 AC2700 router. I bought it new on October 13 2021 to save $15/mon...
I would return it to Costco as soon as possible. The warranty is usually only 90 days for these types of items, but you should check with them...
Unfortunately, before I realized it was the router itself (our Spectrum had been having outages and I was rarely home until the Christmas holidays), my 90 day return window closed. Sigh...
I've got great news!!! I got mine working!
Yeah, I brought it back to Costco and bought a Motorola MG8702 from Amazon. It was delivered overnight, so I never lost any uptime except for installation and provisioning.
The Nighthawk CAX30 is NOT - repeat NOT on the 90 window. If you have one, return it to Costco for a full refund. I brought mine in - no original packaging or anything. Just the modem and power adapter. No questions asked - full refund.
Don't suffer any longer. DUMP THE CAX30
So you actually didn't get your CAX30 working. You returned it and bought a different branded modem.
FURRYe38 wrote:So you actually didn't get your CAX30 working. You returned it and bought a different branded modem.
Correct. After a half dozen visits from Comcast and inexorable changes of channels and configurations, and hours of time on the phone with Netgear tech support, dumping it for something else was the only solution.
The CAX30 isnt listed in the model drop down (above). It is a COSTCO only brand and Netgear missed the mark.
Good Luck.
