NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ljmagyar
Dec 09, 2021Star
Nighthawk CAX30 AX2700 Drops network connection randomly
The actual model number of my router isn't shown in the drop down and it wont let me enter it manually. I have a Nighhawk AX6 CAX30 AC2700 router. I bought it new on October 13 2021 to save $15/mon...
AnnoyedCAX30Uzr
Feb 01, 2022Aspirant
I have done all that and still there are issues. Whether I am 3 feet away from the modem router (same room) or 30 or 40 feet away (another room) the connection always show clear, connected, very good strength, etc. BUT IT'S NOT WORKING!! So: REBOOT, WAIT at least TWO minutes, power back on, etc etc etc. ad nauseum.
I'm just going to limp along, until I can save enough to buy another DIFFERENT BRAND
FURRYe38
Feb 01, 2022Guru - Experienced User
So if we can't get feedback to the questions presented, you'll need to contact NG support and have them help you out:
https://my.netgear.com/support/contact.aspx
Or return the modem and find something else.
Good Luck.
AnnoyedCAX30Uzr wrote:
I have done all that and still there are issues. Whether I am 3 feet away from the modem router (same room) or 30 or 40 feet away (another room) the connection always show clear, connected, very good strength, etc. BUT IT'S NOT WORKING!! So: REBOOT, WAIT at least TWO minutes, power back on, etc etc etc. ad nauseum.
I'm just going to limp along, until I can save enough to buy another DIFFERENT BRAND